Home | deutsch  | Legals | Privacy Policy | Accessibility | Sitemap | KIT

Frequently asked questions

PLEASE NOTE: This FAQ has been automatically translated to english by an internet service. We apologize for any translation errors.

On this page you will find answers to frequently asked questions. Click on a question to display the corresponding answer. If the FAQ does not answer your questions sufficiently, please contact the person indicated in the respective FAQ.

Expand all answers | Collapse all answers

Technical questions

Login to the Campus Management Portal

To use many functions, you need to log in with your KIT account (u****) and your corresponding password. The current login status is visible in the upper left corner above the KIT logo ("Logged in as..." or "Not logged in"). When calling functions that require a login, you will automatically be asked to log in. You can also log in directly at any time by clicking on "LOGIN".

The login is done via the Shibboleth Identity Provider of the SCC. If you have not yet logged in to the Shibboleth Identity Provider in your current browser session, you will be redirected to the address "https://idp.scc.kit.edu/idp/Authn/ExtUP" and asked to enter your KIT account and password. After successful entry, you will be redirected to the Campus Management Portal again and will be logged in. If you have already logged in to the Shibboleth Identity Provider in the current browser session by using another service (e.g. ILIAS), you will not be prompted again to enter your credentials, but will be logged in directly to the Campus Management Portal.

You can log out of the Campus Management Portal by clicking on "LOGOUT". This will log you out from all services in the Campus Management Portal and from the Shibboleth Identity Provider, but NOT from other services that also use the Shibboleth Identity Provider. Therefore, for security reasons, you should completely close your browser after use. This is the only way to guarantee that all sessions are terminated correctly.

Please contact the SCC-ServiceDesk with any questions regarding the Shibboleth Identity Provider.

Use of two-factor authentication

To increase the security of your KIT account, you can set up two-factor authentication (2FA) for logging in to the Campus Management Portal and ILIAS. In addition to your username and password, if 2FA is enabled, you will also be asked for a token when logging in. This token is a 6-digit sequence of numbers that is generated via a separate smartphone app and changes every 30 seconds.

To set up a token, you need:

  • A smartphone (from Apple, Android, etc.).
  • An Authenticator app on your smartphone (e.g. Google Authenticator, Microsoft Authenticator).
  • A computer with a web browser

First, please download an appropriate Authenticator app from your smartphone's app store.
In your web browser on your computer, call up the SCC self-service portal under the URL"https://my.scc.kit.edu" and log in with your KIT account and password. Switch to the "Token administration" area.

You can now register a new token via the "New token" button. If necessary, select "Smartphone token" and click on "Start".

A new token is generated and the associated QR code is displayed. Now use your Authenticator app on the smartphone and scan the displayed QR code on the screen. The QR code is only displayed here and cannot be generated again if you leave the page. Only when you have successfully read in the token using your app and it generates a 6-digit numerical code for you, click on "Confirm token".

Now enter the numerical code from your Authenticator app. This will fully activate the token.

To activate the 2FA for ILIAS or the Campus Management Portal, switch to the "Options" tab in the "Token administration" area. Under "For which services should a token always be requested?", activate the checkboxes for "ILIAS" and/or for "Campus Management for Students" if the second factor should always be requested when logging in to these services. After entering username and password at the Shibboleth service provider, the second factor will be requested in the future.

Attention. If you lose your token, it is no longer possible to log in to the services secured via 2FA. We therefore recommend that you create a "backup TAN list". In the "Token administration" area, please select "New token" and click on the "Backup TAN list" tab. Then click on "Start" Print or backup the generated list and keep it safe. You can also use a token once from this list instead of the smartphone token.
Each token is valid only once and cannot be used again once entered! Therefore, if possible, only use the tokens from the backup TAN list to generate a new smartphone token.

If all tokens are lost or if you have any questions or problems with the 2FA, please contact the SCC-ServiceDesk.

Formore information on 2FA, please contact the Steinbuch Centre for Computing (SCC).

Use of the KIT account

Your account consists of three parts:

  1. Your e-mail address: u****@student.kit.edu
  2. your account abbreviation (u-account) consisting of letters beginning with a u. Example: uabcd
    Note: It is often referred to as the RZ account for historical reasons.
  3. Your individual password

Pay attention to your password! It is the key to many services at KIT. KIT employees will never ask you for your password.

The account with which you have logged in here can also be used for the following KIT services:

Problems with the KIT account

Please contact the SCC-ServiceDesk in the foyer of the SCC, building 20.21, in case of problems with your account.

Unspecific errors in the Campus Management Portal

If you are unable to use the portal due to technical errors, please try the following troubleshooting steps.

1. Make sure you are using one of the following browsers:

When using Microsoft Internet Explorer, you may experience display issues. Please use one of the above browsers instead.

2. make sure you have JavaScript enabled and cookies are allowed (instructions from WEB.DE).

3. delete your browser cache and reset the cookies (instructions from WEB.DE).

4. if you have a problem with Firefox in particular, one cause could be a deactivated HTML5 storage. To do this, enter "about:config" as the address in Firefox and look for the setting "dom.storage.enabled". If necessary, change the value of this setting to "true" with the right mouse button.

If the described steps did not help, please contact Campus Management Support.

Please describe the steps that led to the problem. It is also helpful to have a screenshot of the error. If you have the possibility to do so, please try if the problem also occurs if you use a different browser and/or a different device.

Please also mention in your email to support:

  • KIT account (u****)
  • Matriculation number
  • If applicable, affected study program, module, partial performance, exam, etc.
  • Browser (Chrome, Firefox, Safari, Edge, ...)
  • Operating system (Windows, Linux, Mac OS, iOS, Android, ...)
  • Device (PC, Mac, iPhone, iPad, Android, ...)

Exam registration and deregistration

Change of the exam registration system

KIT currently uses two different exam registration systems: HIS-POS (old) and CAS Campus (new). The examination registration system in which you will be administered is linked to the study and examination regulations of your study program. You cannot decide for yourself in which system you will be administered. On the page "Prüfungsanmeldungen und -abmeldungen" (Exam registration and deregistration) you will see a note at the top of the page telling you in which system you will be administered.

Normally, the Campus Management Portal automatically forwards you to the correct system for exam registration according to your active studies. However, there may be individual cases, such as students in a parallel study program who are administered in both Campus and HIS-POS. To do this, before registering for exams, simply select the desired degree program using the program selector at the top right of the page (next to the search field and semester selection) so that registration can be carried out in the correct system.

Exam registration (Campus)

Calling up exams

First, please make sure you are in the correct semester and the correct program is selected. If necessary, change the semester or degree program using the selection options in the upper right area. You will then have three options to access the exam you want to take:

  • Access your degree plan. To do this, click on Examinations -> Exam registrations and deregistrations in the navigation. Then click on the corresponding component in your study plan (see also study plan). If there are exams for the selected component in the set semester, you will find them in the section "Exams <Semester>". If the component is still missing in the study schedule, please check whether you still have elections to make.
  • Call up the corresponding course for examination in the course catalog. If there are exams for the selected course, you will find them on the course page in the section "Exams".
  • Click on the small arrow in the search field at the top right and select "Exams". Then enter the title of the exam or the exam number in the search box and click the magnifying glass or press Enter on your keyboard to display the search results. For direct hit suggestions, you must type at least three characters in the search box and wait briefly (see Searching the Course Catalog).

In a list of exams, click on the exam number or title of the desired exam to call it up.

The DE Studium und Lehre provides you with video tutorials that guide you step by step through the exam registration process.

Registering for an exam

Please complete the following steps to register for an exam:

  1. Access the desired exam (see Accessing Exams) and click the "Register" button. The button may no longer be available if, for example, the registration period has expired or has not yet begun.
  2. In the next step you have to specify the service usage (see also Specify service usage for exams). If there are partial performances from your study plan that match the examination and have not yet been started, they will be displayed for you to select. Select the desired partial performance for which the examination performance is to be credited. If only one matching partial performance is found, this is already preselected. Confirm the selection of the service usage by clicking on the "Register" button.
  3. You should now receive a message that you have been registered for the exam. You will also find your registration status ("Registered") and the partial service selected in the service usage in the "Registration procedure" tab of the exam. In the list of your exams (Exams -> Registered exams) you can also see the exam with the registration status. Here you can also see whether and until when you can deregister from the exam.

Note: You can add an exam to your favorites like an event and, if the exam also has registered dates, you can also add these to your timetable or calendar. When registering for an exam, you have the option of automatically adding it to your favorites.

The DE Studium und Lehre provides you with video tutorials that guide you step by step through the exam registration process.

Deregistration from an exam

Please complete the following steps to deregister from a registered exam:
  1. Access the desired exam (see Accessing Exams) and click the "Log Out" button. The button may not be available if the deregistration period for the exam has expired or has not yet begun. Alternatively, you can click directly on the "Log off" action link from the list of your exams(Exams -> Logged in exams).
  2. Confirm your deregistration by clicking on the "Deregister" button.
  3. You should now receive a message that you have been deregistered from the exam. You will also find your updated registration status ("Deregistered (on time)") in the "Registration Procedure" tab of the exam. In the list of your exams, you can also see the exam with the deregistered status. Here you can also see whether and until when you can log off from the exam again, if necessary.

Note: If the exam is in your favorites, you have the option of having it automatically removed from your favorites when you successfully log off.

Exam registration not possible

Please make sure that you have selected the correct semester and the correct degree program and that the exam has already been released for registration (see the "Registration procedure" tab for the corresponding exam).

Contact in case of problems:
First: Examiner or lecturer of the course.
Afterwards: Administrator at Student Services
Please be sure to indicate the exam number and the semester in question!

Error message "Prerequisite error".

The error message means that you have not fulfilled all the prerequisites for taking the exam. Please refer to the module handbook that applies to you for the prerequisites.

Contact in case of problems:
Examiner or lecturer of the course
Please be sure to indicate the examination number and the semester in question!

Error message "No open partial performance found".

The error message means that in your study plan no suitable partial performance was found for the examination or possible suitable partial performances were either already passed or finally not passed. Therefore, registration for the exam is unfortunately not possible. Please check whether there are any elective decisions to be made in your study plan. This will allow you to add further partial achievements to your study schedule, which may then enable you to register for the examination.

Contact in case of problems:
First: Examiner or lecturer of the course.
Afterwards: Administrator at Student Services
Please be sure to indicate the exam number and the semester in question!

Indication of the use of credit for examinations

When registering for an exam, you must indicate how the exam will be used. To do this, you must select a partial performance during the examination registration. The partial performance must already exist in your study schedule and either have the status "not started" or already have unsuccessful attempts in the status "started". If you successfully register for an exam, the selected partial performance will be marked as started. Once the examination has been completed, you will be credited with the examination performance for the selected partial performance and, if applicable, the partial performance will be marked as passed.

The partial performances that can be generally selected for an examination can be found on the page of the examination in the section "Partial performances". In order to register for the examination, at least one of these partial performances must be available in your study schedule and must not have the status "passed" or "definitively failed" (see status in the study schedule).

Study schedule

Your study plan is divided into different components that build on each other hierarchically. In addition to the program itself, these components are: areas, modules and partial credits.

  • At the top of the study plan you will find your study program, recognizable by its code, e.g. 88-123-H-2013. The code of the study program consists of your degree (82: Bachelor, 88: Master, 11: Diplom, 25: Lehramt), the study subject (e.g. 079: Computer Science), the subject code (H: major, N: minor, B: minor) and the version of the examination regulations (usually the year, possibly with a number after it). If you are enrolled in more than one degree program at the same time, you can change your degree program via a drop-down menu.
  • The study program is divided into areas. A distinction is made between compulsory areas and elective areas. Compulsory areas contain additional areas or modules that you must pass in order to successfully complete your degree. Such areas were created directly in the study plan when you enrolled. Areas in which you can make a choice, on the other hand, are initially empty. You have the possibility to choose the components of such an area (modules or further areas) yourself (see Choice of elective (compulsory) area).
  • Areas can contain one or more modules. The identification of the modules starts with "M-", followed by the faculty abbreviation and a consecutive number. Modules also have a module code that allows you to find the module in your program's module handbook. Unlike the identifier, however, the module code is specific to a particular program. You can find the module code on the module's details bar. Analogous to areas, there is also the possibility to choose partial achievements for modules themselves, as long as they are marked as elective.
  • On the lowest level of your study plan are partial achievements, which are contained in modules. The identification of the partial performances begins with "T-", followed by the faculty abbreviation and a consecutive number. Individual examinations are associated with the partial services. If exams are available for a partial service, they are displayed on the detail page of the partial service in the "Exams" section. Examinations are offered on a semester-specific basis. The selection of the current semester therefore influences the exams displayed.

Status in the study plan

  • noch nicht begonnen - This program component has not yet been started.
  • begonnen - This program component has been started: A program component is set to this status when you register for an exam and select the corresponding program component when you use the service. All higher-level program components, such as modules and areas, are also set to "started" status as a result.
  • bestanden - This program component has been passed: A partial performance is moved to this status if you have passed the associated examination. The sub-performance is selected when you register for the examination. The higher-level program components are also set to "passed" status if the necessary prerequisites are met. For example, for a module to be passed, sufficient credits must first be available in the form of passed partial performances.
  • endgültig nicht bestanden - This program component was finally not passed: A partial performance is transferred to this status if you have no more open attempts to pass a partial performance. At KIT, this usually means that you have failed an examination, the retake examination, and, if applicable, the oral re-examination, and have thus lost your examination entitlement.

Choice of the elective (compulsory) area

Click on the button "Select areas/modules/partial credits" next to the program component in your study plan or select the button "Select areas/modules/partial credits" in the header of the page on the detail page of the program component. Then, in the subsequent selection of areas, modules, or sub-credits, select the ones you want to add to the area or module. The choices are limited in terms of the number of components to be selected or in terms of the total credits of the selected components. The elective criteria are displayed at the respective elective blocks, as well as whether or not they have been met.

Falling short of elective criteria is only possible in the case of incomplete elections. This means that you can initially select only parts and add more components at a later time. However, the area or module can only be passed if all election criteria are fulfilled.

If you want to remove a component that has already been selected, deselect it. Components that have already been started or passed cannot be removed and are marked gray in the selection.

When you have made the desired selection of components, click on "Save". You will then find the selected components in your study schedule. When registering for exams, this may result in new components being available for selection in the credit usage.

Provisional grades or grades in brackets

Provisional grades are shown in brackets in your study schedule and at the sub-performance details. These are for informational purposes only and may be changed later by the examiner, for example, after an exam review. In the study schedule, a provisional grade does not flow into the module grade or into the grade calculation as a whole, nor does it lead to any change in the status of partial performances or other components. Only when the examiner determines the final grade will your study schedule be updated. Final grades cannot be changed by the examiner.

(Self-)posting of ÜQ performances.

As of the winter semester 2021/22, you will be able to self-record achievements in the area of "Interdisciplinary Qualifications" (ÜQ achievements) in most CAMPUS degree programs. If this is possible in your degree program, you will find ÜQ sub-credits named according to the scheme "self-crediting-[free text]-[un]graded" in your study plan. The module handbook of your degree program should also contain information on this.

If there is no possibility for self-booking in your study program, the booking will no longer be done by the Student Services, but by the responsible contact persons in your KIT faculty or in your study program.

Please proceed as follows to book your exams:

  • Open the overview under "Examinations" -> "Examination registration and deregistration" -> tab "ÜQ/SQ-Leistungen".
  • ÜQ-Leistungen, which cannot be booked independently, point to a form that you can send to the responsible contact person for booking.
  • Note: Not every study program offers the possibility to post graded credits. Therefore, it is possible to post a graded ÜQ performance to an ungraded partial performance/placeholder. In this case, the grading is irrevocably lost and the performance is only "passed".
  • If you have selected a suitable partial performance/placeholder, you can carry out the self-booking of the SQ/ÜQ performance via the "Update" button. Title and credit points are automatically taken over from the performance record.

Exam registration (HIS-POS)

Exam registration not possible

Please check if you have really fulfilled all requirements for the exam registration.

Contact in case of problems:
First: Examiner or lecturer of the course.
Afterwards: Administrator at Student Services
Please be sure to indicate the examination number and the semester in question!

Error message "Prerequisite error".

The error message means that you have not fulfilled all the prerequisites for taking the exam. Please refer to the module handbook that applies to you for the prerequisites.

Contact in case of problems:
Examiner or lecturer of the course
Please be sure to indicate the examination number and the semester in question!

Accounting of ÜQ performances

In contrast to study programs administered in CAMPUS, self-registration of ÜQ performances is not possible in HIS administered study programs. Please use the corresponding form here.

Course Catalogue and Course Favourites

Course Catalogue

The link to the course catalog is https://campus.studium.kit.edu/events/catalog.php (English version: https://campus.studium.kit.edu/english/events/catalog.php). A shorter link, which provides a corresponding redirection, is http://studium.kit.edu/vvz. The address (URL) for a direct link to a course is displayed on the respective course page under "Link to this page".

Search in the course catalog

The fastest way to find a course is to use the quick search. The quick search can be found in the upper right corner of any page on this portal. First, make sure the correct semester is selected using the drop-down box on the right, then enter the course number or title in the search box on the left.

If you have entered at least three characters, you will automatically be shown the hits in a list. You can select a course directly from this list (by clicking with the mouse or by using the arrow keys and Enter to confirm). With the Enter key or by clicking on the magnifying glass, you can jump directly to a matching event, if only one is found. Otherwise, if several hits are found, the complete hit list will be displayed. Please note that other objects are displayed in addition to events: Examinations, courses, areas, modules, partial credits, rooms and auditoriums.

For a more detailed search for events you can use the advanced search for events. You can find it in the menu "Events". Here you can also search for events with specific dates.

Adding lecture favorites

Please log in to the portal first, if you have not already done so. Then there are two ways to add events to your favorites list:

  • On the event page, click "Add to Favorites" in the top bar.
  • In an event list, click on the empty, gray asterisk to the right of the entry for the event.

Adding will also add all the dates of those events to your calendar, unless the event has a lot of dates. In this case, the appointments will not be added to your calendar, but you can add individual appointments to your calendar.

If you are unable to add any lectures to your lecture favorites, please check first whether you are also correctly logged in to the Campus Management Portal. The corresponding buttons for adding a course to your favorites are only visible when you are logged in. The current login status is located on the top left of the page ("Logged in as ..." or "Not logged in") above the KIT logo. If you are not logged in yet, please log in with your KIT account via the Shibboleth Identity Provider by clicking on "ANMELDEN".

If you are correctly logged in and the buttons are still not visible, please log out of the portal (click on "ABMELDEN" in the upper left corner) and log in again. If the buttons still do not appear, please clear your browser cache.

Deleting lecture favorites

There are three ways to remove events from your favorites:

  • On the event page, click "Remove from Favorites" in the top bar.
  • In an event list, click the filled-in yellow asterisk to the right of the entry for the event.
  • In the favorites list, click the checkbox for the events you want to remove and select "Remove from favorites" from the top bar.

Removing the event will also remove all dates for that event from your schedule.

Missing lecture favorites

Lecture favorites and associated dates will only be displayed for the currently set semester. For lecture favorites and class schedule, make sure the correct semester is set correctly in the top right dropdown box.

Editing the course catalogue

For editorial questions regarding the KIT course catalog, please contact Service Lehr- und Prüfungsorganisation.

Timetable/Calendar

Adding to the timetable

You can only add dates of a course to your timetable or calendar if you have previously added the course to your favorites. You cannot add your own appointments; use the Outlook calendar via owa.kit.edu or a comparable service for this purpose, for example. You have two options:

  • On the event page, click the blank, gray calendar icon next to the event.
  • In the event list, click the checkbox by the desired events and select "Add to Calendar" from the top bar.

Removing from the timetable

You can remove individual appointments from your schedule. Removing one or all of an event's appointments from your schedule does not delete the event from your favorites. You have three options:

  • On the event page, click the filled, colored calendar icon next to the event.
  • In the event list, click the checkbox for the event you want to remove and select "Remove from Calendar" from the top bar.
  • In the timetable or in the calendar you can select the appointments using the respective checkbox. This will only be visible when you "hover" over an appointment with the mouse pointer. Then click on "Remove from timetable/calendar" in the upper bar.

Retrieving the timetable via mobile devices

Share your appointments using the Internet Calendar (WebCal) feature. To do this, click on "Activate" and then copy the displayed address (URL). Create a new Internet calendar in your terminal or program (sometimes also called "Subscribe to Internet calendar") and then paste the copied URL there. More detailed instructions for specific calendar programs and end devices can be found directly on the page.

Printing the timetable

A PDF function similar to the old student portal will be added soon. In the meantime, please use the print function of your browser. To do so, click on "Print" in the top bar. You can adjust the calendar height in three steps so that the calendar fits on one page. To do this, select the desired height via "Calendar height" in the top bar.

General questions

KIT Card

Answers to questions about the KITCard can be found here.

Contact in case of problems:

Loss or defect of the KITCard: Welcome Desk of the Student Service Department
Problems with the payment function: Studierendenwerk Karlsruhe

Certificates

Your certificates for the current re-registration semester can be found under Certificates -> Study Certificates. Older certificates can be found under Certificates for all semesters.

Re-registration

To continue your studies at KIT, you have to re-register for the following semester. In the course of the re-registration, the semester fees have to be paid. Payment and re-registration must be made in due time (see Dates and Deadlines). Re-registration is done online via the function Payment and Re-registration. If you do not pay despite reminders and expiration of the deadline or if you do not meet the examination requirements for re-registration, you will be exmatriculated ex officio.

Please note that KIT charges late fees of 15 Euros for late re-registration according to §2 of the statutes on the collection of fees for guest auditor studies and other study-related services.

Payment of the semester fee

You have two options to pay the semester fee (see Fees). We recommend payment by SEPA direct debit in the KIT student portal:

  • SEPA Direct Debit: Under"Mandate administration" you can create a SEPA mandate for a one-time direct debit. To do so, please enter the IBAN of your account and, if applicable, the BIC of your bank (only required for non-German banks). After issuing the SEPA mandate, you still need to confirm yourpayment under "Pay and confirm". If the function was executed successfully, you are immediately reconfirmed and can create certificates for the new semester under"Certificates".
  • SEPA bank transfer: Under"Pay and confirm" you will find the exact bank details (IBAN and BIC) and the intended purpose. The reason for payment is very important for the correct allocation of your transfer! Please make sure that it matches exactly. Please transfer the amount to be paid to the account in time so that the payment is received within the re-registration period (usually about three days to one week).

Please note that KIT will charge late fees of 15 Euros in case of late re-registration according to §2 of the Statutes on the Collection of Fees for Guest Auditor Studies and Other Study-Related Services.

Provided that you have transferred the tuition fees in sufficient amount and there are no other reasons against a re-registration, you will be automatically re-registered when the transfer is posted. The period until your transfer is posted can take up to 14 days. You can check your current confirmation status and your fee account at any time under Pay and confirm -> Fee account. Your current re-registration status is displayed at the top of the page ("Your current status") and you can view your fee account for the current and last re-registration semester. Also displayed here may be reasons why you are unable to re-register.

PDF receipts for payments made can be found under Certificates -> Study Certificates and then "Semester Receipt" for the current re-registration semester or "Fee Overview (all payments)" for all previous semesters.

If you still cannot see a posting in your fee account 14 days after your remittance, please contact your administrator at Student Services.

Blocking the re-registration function

Generally, the reasons for the re-registration block are indicated on the re-registration page. You may have lost your exam eligibility by ultimately failing an exam or not passing the required services for the orientation exam by the deadline. Other reasons may include exceeding the maximum duration of study or failing to complete required subjects. In any case, please contact your administrator at Student Services immediately.

Change of address data

You can change your correspondence address and telephone number yourself in the Campus Management Portal under Personal Data.

Contact in case of problems:
Administrator at the Student Services

Advice in case of problems during your studies

KIT offers various central contact points for advice in case of problems during your studies or in case of questions concerning a change of study program:

Center for Information and Counseling - KIT Central Student Counseling
Representative for Students with Disabilities and Chronic Illness
Psychotherapeutic Counseling Center of the Student Union

You can find the specialized study counseling or the study program service at the KIT faculties here:

Architecture
Civil Engineering, Earth and Environmental Sciences
Chemistry and Life Sciences
Chemical Engineering and Process Engineering
Electrical Engineering and Information Technology
Humanities and social sciences
Computer science
Mechanical Engineering
Mathematics
Physics
Economics